Terms of service
Terms of Service
By accessing or purchasing from Opulent Avenue, you agree to the following Terms of Service. Please read them carefully.
General
Opulent Avenue is a curated luxury home and lifestyle retailer. All products are offered subject to availability and manufacturer confirmation. We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.
Product Information
Product descriptions, specifications, and imagery are provided by manufacturers or partners and are presented for informational purposes. Minor variations in finish, dimensions, or materials may occur.
Pricing & Payment
All prices are listed in U.S. dollars unless otherwise stated. Payment is due at the time of purchase. Taxes, delivery fees, and service charges are calculated at checkout where applicable.
Order Acceptance
Orders are not considered final until confirmed by Opulent Avenue. Some items may require additional verification, lead-time confirmation, or freight coordination prior to acceptance.
Limitation of Liability
Opulent Avenue is not liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or manufacturer changes beyond our control.
3. Shipping & Delivery
Shipping & Delivery
Opulent Avenue specializes in premium, oversized, and made-to-order products that often require custom logistics and white-glove delivery.
Delivery Methods
Depending on the product, delivery may include:
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Threshold delivery
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Room-of-choice placement
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White-glove delivery with inspection
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Scheduled freight coordination
Delivery method will be clearly outlined prior to fulfillment.
Lead Times
Many products are manufactured to order or ship directly from our partners. Estimated lead times vary by product and will be communicated after purchase.
Delivery Scheduling
Once your item is ready to ship, the carrier or delivery team will contact you directly to schedule a delivery window.
Inspection
We recommend inspecting all items upon delivery and noting any visible damage before signing delivery documentation.